Legal

These Terms of Service ("Terms") govern your use of the GraceLog platform and services provided by GraceLog Inc., a company organized under the laws of Illinois, USA.

By accessing or using GraceLog, you agree to be bound by these Terms. If you do not agree, you may not use the platform.

Use of Service

GraceLog provides funeral home management software including arrangement management, family communication tools, regulatory document generation, and obituary creation. You agree to use the service only for lawful purposes and in accordance with these Terms.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify GraceLog Inc. immediately of any unauthorized use.

Limitation of Liability

To the maximum extent permitted by law, GraceLog Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Governing Law

These Terms are governed by the laws of Illinois, USA, without regard to conflict of law principles.

GraceLog Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use GraceLog.

Information We Collect

We collect information you provide directly, including your name, email address, funeral home details, and any data entered into the platform. We also collect usage data such as log files, device information, and analytics.

How We Use Your Information

We use your information to provide and improve the GraceLog platform, communicate with you about your account, ensure regulatory compliance, and enhance the security of our services.

Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Data Protection Officer

For privacy-related inquiries, contact our Data Protection Officer at privacy@gracelog.net.

GraceLog uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us provide and improve our services.

We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.